Support Documents

Yes. Easy Pay Direct can help you accept international payments. Depending on your business model and risk profile, this may include domestic, international,…

The Account Information page is where you view and update the key contact details for your Gateway account. This includes your business contact info and the…

Address Verification Settings let you control whether transactions are approved or rejected based on the AVS response returned by the card issuer. AVS…

If Advanced Transaction Routing is enabled on your account, you will see an additional section on the Load Balancing screen called Merchant Defined Field…

The API Configuration Settings page lets you control which variables are returned in your Direct Post API response. This is useful when you want your website…

If you are building a custom iOS app and plan to support Apple Pay, the Apple Pay Settings page provides the configuration details and resources needed to…

A Sale and an Authorization look similar in the Gateway, but they do different things.

AVS (Address Verification Service) and CVV (Card Verification Value) are fraud checks used mainly for card-not-present payments. They do not approve or…

Batch Upload lets you process many actions at once by uploading a file to the Gateway. This is useful when you need to run a high volume of activity without…

The Card ID Verification Settings page lets you control how the Gateway handles transactions based on CVV (Card ID) results returned by the card issuer.

The Customer Vault is a PCI-compliant way to store your customer’s payment details inside the Easy Pay Direct Gateway, so you can reuse saved billing info…

Service interruptions are rare, but if you are experiencing an issue, please check our real-time status page for the latest updates, incident details, and…

The Integration Portal is your central hub for connecting the Easy Pay Direct Gateway to your website, software, or checkout flow. Inside this portal, you…

Occasionally, a transaction may decline instead of approving. When this happens, the Easy Pay Direct Gateway will display a failed transaction message along…

iSpyFraud is a fraud protection tool inside the Gateway that lets you flag or block suspicious transactions before they ever reach your processor. That means…

After you apply, approvals typically take 48–72 hours. Fill out the application here.

To print a receipt in the Easy Pay Direct Gateway:

The Easy Pay Direct Gateway works with Clickfunnels classic AND Clickfunnels 2.0.

1\. In your Easy Pay Direct account, select “Marketplace Apps” from the left column dropdown, then select “Shopify”.

Make sure you:

You’ll be enabling Easy Pay Direct through Go High Level & Easy Pay Direct app.

First, we recommend researching third-party checkout software to find the best software to suit your needs.

Shopify connects to the Easy Pay Direct Gateway through the Authorize.net payments app. Shopify now requires merchants to migrate from the legacy…

The Reports feature in the Easy Pay Direct Gateway lets you search, filter, and analyze past transactions in detail. You can use it for quick lookups,…

The Easy Pay Direct Gateway gives you several ways to quickly find a specific transaction, whether you have an exact ID or only partial details.

To request next-business-day funding, email 24hourfunding@EasyPayDirect.com

QuickClick is a hosted checkout and shopping cart tool built into every full Easy Pay Direct Gateway account. It lets you generate payment buttons or links…

Your bank account information is used for deposits and settlement funding. For security reasons, bank account updates are not self-service and must be…

Electronic Invoicing in the Easy Pay Direct Gateway lets you email invoices to customers so they can pay from a link in the email. Invoices also include a…

If you need to cancel a transaction or return funds to a customer, you can do it from the Gateway using either the Credit Cards or Electronic Check menus…

The VP3350 solution is a low-cost, easy-to-use, portable payment acceptance device that enables merchants to quickly and easily take payments via dip, tap,…

IP Restrictions let you control which IP addresses or host names are allowed to access your Merchant Control Panel and your API. This feature is off by…

The License Manager page lets you view, manage, and remove device and software licenses associated with your Gateway account. What appears on this page…

The Look and Feel Settings page allows you to customize the visual branding of checkout and invoice-related pages generated by the Easy Pay Direct Gateway.…

Look up your companies business filings by state

Merchant Defined Fields are custom fields you can add to your Gateway to collect and store extra information with transactions. Every Gateway account…

The financial institution supplying the merchant with means to accept credit cards for payments. The financial institution will charge the merchant a fee for…

QuickBooks SyncPay lets you process payments and sync transaction data directly inside QuickBooks without logging into the Gateway. It supports QuickBooks…

Report Configuration Settings let you control what columns appear when you download reports from the Gateway as Excel or CSV.

This video walks through how to run a basic credit card sale using the Easy Pay Direct Gateway’s Virtual Terminal.

Security Keys are required if you use the 3-Step API or QuickClick. These keys authenticate transactions coming from your integration and tie activity back…

Recurring billing is built into all standard Gateway accounts and is included at no additional cost. It allows you to automatically charge customers on a set…

The Settlement Schedule page lets you control when the Gateway initiates settlement for payment processors on your account that support scheduled settlement.

The Surcharging Settings page lets you enable and configure a convenience fee for:

To run card-present (swipe) transactions through the Easy Pay Direct Gateway, you will use the Gateway Swipe application on a supported Windows computer and…

Test Mode lets you place your Gateway account into a testing state where transactions do not reach your credit card or check processors. No real charges…

Transaction Routing, also known as Load Balancing, allows the Gateway to automatically route transactions across multiple processors (MIDs) based on the…

Your Gateway can be set up with as many user accounts as you need, so you can control who has access and what each person can do.

NACHA stand for North American Clearing House Association.  This association has come up with three letter codes to identify how the checking information was…

A VAR Sheet (VAR = Value Added Reseller) is a setup document that contains the key configuration details for a merchant account. Think of it as the…