What is a coaching merchant account?
A coaching merchant account is a special kind of holding account that lets a coaching, consulting, or training business accept credit and debit card payments directly. It connects your checkout, through a payment gateway, to the card networks and settles funds into your business bank account, typically within 1–2 business days. Unlike a payment facilitator, the account is underwritten for your specific business, which reduces the chance of surprise holds or closures.
Why choose a dedicated merchant account over a payment facilitator?
A dedicated merchant account is underwritten individually and placed with a bank that reviewed your specific business up front, your offers, your marketing, your refund policy. That relationship is the foundation for long-term stability: fewer surprises, a real person to call when questions come up, and pricing built for the volume you actually process. Easy Pay Direct has spent 13+ years matching coaches with the right banks for their business model.
Can I get a merchant account for a high-ticket coaching program?
Yes. Easy Pay Direct regularly approves coaches selling programs from $2,000 to $100,000+, including masterminds, retreats, certifications, and 1-on-1 coaching. High-ticket pricing is a feature of coaching, not a problem, your account just needs to be placed with a bank that expects those transaction sizes.
Do you support payment plans and recurring billing for coaching?
Yes. Every Easy Pay Direct account includes native recurring billing for subscription memberships, installment plans, and coaching cohorts. You can offer multiple payment methods per customer, automated dunning for failed charges, and flexible retry logic.
How long does coaching merchant account approval take?
Most coaching approvals take 1–4 business days from complete submission. Clean files with existing processing history and clear marketing can be approved in under 24 hours. Larger or more complex coaching operations (multiple offers, international sales, high chargeback history) may take a few additional days.
What does coaching credit card processing cost?
Coaching processing costs are made up of interchange (set by Visa, Mastercard, Amex, and Discover), card brand assessments, and the processor's markup. Easy Pay Direct uses interchange-plus pricing, so you see each layer transparently rather than a bundled flat rate. Total effective rates vary by program price point, card mix, and monthly volume.
Can I keep using Kajabi, ClickFunnels, Teachable, or Thinkific?
In most cases, yes. Easy Pay Direct integrates with 500+ platforms, including all major course, membership, and funnel tools. If you have a custom checkout or a less common CRM, our in-house team can build the connection.
Is coaching considered high-risk?
Yes, most processors classify coaching as high-risk because of high-ticket sales, recurring billing, intangible deliverables, and above-average chargeback potential. Being high-risk isn't a problem; it just means your account needs to be placed with a bank that specializes in coaching and information-product businesses.
What if my current processor has already held or closed my account?
That's one of the most common reasons coaches come to us. Bring any closure notice, reserve letter, or most recent processing statement, that context often speeds up approval, because it helps us place you with the right bank the first time. We can usually get you processing again within 1–4 business days.
Do I need to change my sales page or marketing to get approved?
Not usually, but underwriters will review your offers, refund policy, and any outcome claims. If anything reads as unrealistic or non-compliant (for example, guaranteed income claims), we'll flag it before submitting so approval goes through cleanly.